Every shirt is printed to order in the United States through our print partner, Printify, on Bella+Canvas 3001 cotton. Nothing sits in a warehouse. When you order, it gets printed, then shipped, typically within 2 to 5 business days plus transit time. Checkout and payment are handled securely at our store.
If your shirt arrives damaged, misprinted, or otherwise wrong on our end, you get a free reprint or a refund. Report the problem within 30 days of delivery using the support link in your order confirmation email, and include a clear photo of the issue. You do not need to send anything back.
Because every shirt is printed to order for one specific name, returns and exchanges for size, color, or change of mind are not supported. Check the size chart on each product page before ordering. It is the honest tradeoff of made-to-order: no warehouses and no waste, but also no swaps.
If an order cannot be delivered because the address provided was incorrect, the refund covers the product cost only, so double-check the address at checkout.
Order issues are handled directly by the print partner's support team through the link in your order confirmation email. For anything else, we are at contact@onlynames.us.